To ensure the safety and security of your account, AWA Alliance Bank will require Members to have SMS One Time Password functionality activated in order to use internet banking. Additionally Members are required to update their internet banking passwords to a minimum of 8 characters including a combination of upper and lower case letters, numbers and symbols. To find out more click here.

At AWA Alliance Bank, we understand this can be a stressful and difficult time for you.

Among all the important things to take care of when a loved one passes away, having to sort through bank matters is another thing to add to the list.

During this period, we are committed to helping you navigate through this task in a compassionate and understanding way. Our helpful and considerate staff will be on hand to assist you.

The information below aims to make the process of dealing with this challenging time as simple as possible.

Deceased Customer Guide

This guide will assist you in dealing with the deceased’s Estate.

What do I need to do?

The best place for you to start is to visit your local branch. They will be able to provide you with the information you need to get the process started.

Frequently Asked Questions

This document provides responses to the most frequently asked questions.

For further information, please contact us on 1300 056953 or by email . Or visit us at your nearest AWA Alliance Bank branch.

AWA Alliance Bank